Community portals flooded the current Internet and extended it with the social dimension. People are meeting new friends, discussing and exchanging knowledge on these portals addressing specific topics.
For you as a company is operating community portal generally advantageous because you can create an active group of people around your product, service or project. Active community helps you to expand your customer base, solving various problems and to obtain the necessary feedback. Defactory Community Portal is a solution that supports the building of such communities and makes it easier.
Samples of selected features are available in the form of screenshots in the left column of this page.
Functions as components
Platform Defactory architecture groups functionalities of the relative topic to the groups called components. Defactory Community Portal offers the following components:
- the cornerstone of this package is the registration and administration of users. Thanks registration you obtain active contact with user, which you have to motivate him for instance by better features or content. Users are also possible to arrange to the groups for a better orientation.
- interactive communication between users or you, you can activate through the online discussions. Users can discuss on various topics and so will produce valuable content and feedback on your activities. For the easy orientation in discussion threads is possible to sort them into categories. Before exuberant users can be protected by means of moderating the discussions.
- to motivate users to generate interest in your product or service can be increased through competitions. Competition can be presented in different ways from the basic text, through the selection of favorite options, or reply to a question, to the rating of more options.
- basic opinion research of your customers will ensure the polls. Simply insert the question and possible answers, and let customers express their opinions through the selections.
- interesting text or multimedia content you can offer on the portal to your customers through the components of content management system as a static content, articles, photo gallery or movie gallery.
